Return & Refund Policy

Effective Date: [Insert Date]

At [Your Store Name], we prioritize your wellness and satisfaction. If you're not completely happy with your purchase, we’re here to help with a simple and transparent return policy.

1. Eligibility for Returns

We accept returns on most items within 30 days of delivery, provided they meet the following conditions:
✔️ The item is unused, unopened, and in its original packaging
✔️ The item is in the same condition as received
✔️ Proof of purchase (order confirmation or receipt) is provided

🚫 Non-Returnable Items:
Due to health and safety regulations, we cannot accept returns on:

• Opened or used supplements, teas, and personal care products
• Perishable items (e.g., probiotics, refrigerated products)
• Gift cards or promotional items

2. Refund & Exchange Process

🔄 Exchanges: If you received a defective or incorrect item, we’ll gladly send a replacement. Contact us at [your support email] with order details and a photo of the product.

💰 Refunds:
Once we receive and inspect the return, we’ll process a refund to your original payment method within 5-7 business days. Shipping fees are non-refundable unless the return is due to our error.

📦 Return Shipping:

• Customers are responsible for return shipping costs.
• We recommend using a trackable shipping service for secure returns.

3. Damaged or Incorrect Orders

Received a damaged or wrong item? We apologize for the inconvenience! Contact us within 7 days of delivery at [your support email], and we’ll make it right.

4. Subscription & Auto-Delivery Returns

For wellness subscriptions, cancellations must be requested before the next billing cycle. Refunds for auto-delivered products are not available after they have shipped.

5. Contact Us

For any return or refund inquiries, reach out to us at:
📧 Email: [your support email]
📞 Phone: [your contact number]

We’re committed to empowering your wellness naturally. 💚