Shipping policy

Shipping Policy

Effective Date: [Insert Date]

At [Your Store Name], we are committed to delivering your wellness essentials quickly and efficiently. Please review our shipping policy before placing your order.

1. Processing & Shipping Times

📦 Order Processing:

  • Orders are processed within 1-3 business days (excluding weekends & holidays).
  • Once your order is shipped, you will receive a confirmation email with tracking details.

🚚 Shipping Times:

  • Standard Shipping: [X-Y business days]
  • Expedited Shipping: [X-Y business days]
  • International Shipping: [X-Y business days]

Shipping times may vary due to weather, carrier delays, or unforeseen circumstances.

2. Shipping Rates & Methods

  • Standard Shipping: [Insert Rate or "Free on orders over $XX"]
  • Expedited Shipping: [Insert Rate]
  • International Shipping: Rates calculated at checkout based on location and package weight.

🌎 International Orders: Customs fees, duties, or taxes may apply depending on your country’s regulations. These charges are the customer’s responsibility.

3. Order Tracking

  • A tracking number will be sent via email once your order is shipped.
  • You can track your order using the carrier’s tracking system.
  • If your tracking shows "delivered" but you haven’t received your package, please check with neighbors or your local post office before contacting us.

4. Lost, Stolen, or Delayed Shipments

We are not responsible for lost, stolen, or delayed shipments caused by the carrier. However, we will do our best to assist you. If your package is missing:

1️⃣ Check your tracking details for updates.
2️⃣ Verify the shipping address provided at checkout.
3️⃣ Contact the shipping carrier for further information.
4️⃣ If unresolved, contact our support team at [Your Support Email] within 7 days of the expected delivery date.

5. Address & Order Modifications

  • Please double-check your shipping address before placing an order.
  • Once an order is placed, we cannot guarantee changes or cancellations. Contact us immediately at [Your Support Email], and we will do our best to assist.

6. Returns Due to Incorrect Address

If an order is returned due to an incorrect or incomplete address, the customer is responsible for the re-shipping fee. We are not responsible for lost shipments due to incorrect addresses provided at checkout.

7. Contact Us

For any shipping-related inquiries, reach out to us:

📧 Email: [Your Support Email]
📞 Phone: [Your Contact Number]

We appreciate your support and look forward to serving your wellness journey! 💚